Service and Support by Adept Technology

Adept Service and Support

Experienced Adept technical support engineers are available in offices throughout the world to assist in diagnosing, troubleshooting, and repairing Adept products. The technical support engineering team also processes warranty claims and orders for emergency repair parts.

Adept maintains a team of experienced field-service engineers available for repairs and start-up assistance for Adept products. Based in Adept offices around the world, our service engineers are also available to support you on weekends and holidays by prior arrangement.

Product Registration
Simple, quick and easy. Get notified of urgent software bulletins, gain quicker access to service and support as well as parts processing, and access to free software downloads.
To register your Adept product please click here
General Information
  • Hardware and systems support hotline
  • Factory and field repair services
  • Systems troubleshooting
  • Spare parts planning and consultation services
    View the Adept Spare Parts Catalog (Registered Access Required)
  • Warranty claims and emergency spare parts orders
North America Product Technical Support
Hours: 6:00 a.m. - 4:00 p.m. (PST)
Monday through Friday
800.232.3378 toll-free hotline
925.245.8182 hotline
925.245.8108 fax
Emergency 24/7 Phone Support -
(after-hours, Production Down Only)
800.780.3319 (toll free)
757.278.1872 (outside US and Canada)
Central Application Hotline
Central Hotline (Monday - Friday) 800.552.9918
Hours: 9:00 A.M. to 6:00 P.M. EST E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it